Privacy Policy

Introduction

Neuverra Technologies Private Limited, its subsidiaries and affiliates ("Company", "we", "us", or "our") are committed to safeguarding your Personally Identifiable Information and upholding your right to privacy.

When you visit our website (neuverra.com) and use our services, you may provide us with your Personally Identifiable Information. This Privacy Policy ("Policy") governs your access to neuverra.com and the use of our services. This Policy applies to all information collected through our website and any associated sales, marketing activities, or events. Collectively, we refer to these as the "Sites".

For the purposes of this Policy, "you", "your" or "Users" refers to the individual accessing the Sites and/or using our services. By visiting our website and clicking the "Agree" button when prompted about this Privacy Policy, you give us your explicit consent to collect, use, and disclose your Personal Data in accordance with this Policy.

We recommend that you read this Privacy Policy carefully, as it provides important information about your data and your rights. If you disagree with any part of this Policy, please refrain from using our Sites.

Definitions

• SERVICE means the specific services provided by us, such as building any mobile application, web application, software platform, dashboards, technical documents, and consulting or software-related solutions.
• PERSONAL DATA or PERSONALLY IDENTIFIABLE INFORMATION means data that can be used to identify a living individual either by itself or in combination with other information.
• USAGE DATA is data collected automatically, either generated through your use of the Service or from the Service infrastructure itself (for example, duration of a page visit).
• COOKIES are small files stored on your device (computer or mobile) that are used to gather information, enhance your experience, and support analytics and functionality on our Site.
• CUSTOMERS include individuals using or intending to use our services on their own behalf or on behalf of a company or organization.

Information Collection and Use

We collect Personally Identifiable Information that you voluntarily provide when you express interest in learning about us or our services, participate in marketing events, submit contact forms, apply for jobs, or use our products.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personal information, including but not limited to:

• Email address
• First name and last name
• Phone number
• Address (Street, City, State, ZIP/Postal code, Country)
• Cookies and Usage Data

All information you provide must be true, complete, and accurate, and you must notify us of any changes.

Usage Data

We automatically collect certain non-identifying information when you visit our Sites, including:

• Device information (browser type, OS, device model)
• IP address and location
• Language preference
• Referring URLs
• Pages visited and time spent
• Crash logs and performance data

This information helps us maintain the security of our Sites and improve user experience.

Tracking Cookies Data

We use cookies and similar tracking technologies to:

• Store user preferences
• Monitor user activity
• Analyze site traffic
• Enable targeted advertising

For more information, please refer to our Cookie Policy.

Other Data

We may also collect the following:

• Age, sex, and DOB
• Employment history, qualifications, and education
• Passport and legal identification information
• Marital status and family member details
• Social media handles
• Testimonials, reviews, or survey feedback
• Information obtained from public sources or third-party platforms (e.g., LinkedIn)

Use of Data

We use your data for the following purposes:

• To deliver and maintain our services
• To notify you about changes to our services
• To provide customer support
• To conduct internal research and analysis
• To ensure security and prevent fraud
• To respond to legal requests and comply with applicable laws
• To send newsletters, marketing materials, or promotional offers
• To personalize your experience on our platform
• To post customer reviews/testimonials with consent
• To process and assess job applications
• For any other purpose with your consent

Job Applications

If you apply for a job through our website, we may collect:

• Your resume, CV, and cover letter
• Contact details
• Academic and work history
• Professional certifications
• Any personal identifiers required for background checks

This information may be collected via forms hosted by our recruitment partners and processed in accordance with applicable data protection laws.

Newsletter Subscription

By subscribing to our newsletter, you agree to receive regular updates via email. We collect:

• Your name
• Email address
• IP address
• Subscription timestamp

You may unsubscribe at any time using the link provided in each email.

Retention of Data

We retain your Personal Data only for as long as is necessary for the purposes described in this Policy. Specifically:

• Personal Data: Retained as long as you are an active user/customer
• Usage Data: Retained for analysis, generally for a shorter period
• Legal Obligations: Certain data may be stored longer if legally required
• Anonymized Data: May be stored indefinitely for statistical use

Disclosure of Data

We may disclose your Personal Data in the following situations:

(a) Legal Requirements

If compelled by law or governmental authorities, we may disclose your data to comply with legal obligations.

(b) Business Transactions

In the event of a merger, acquisition, or asset sale, your data may be shared or transferred.

(c) Service Providers and Vendors

We may share data with trusted vendors for services such as:

• Cloud storage
• Customer support
• Marketing and advertising
• Analytics and CRM tools

They are obligated to use your data only on our behalf and not for any other purpose.

(d) Testimonials and Case Studies

With your consent, we may publish your name, company, and feedback on our Sites.

(e) Aggregated/Anonymized Data

We may share de-identified information for research, reporting, or benchmarking.

Security of Data

We take appropriate technical and organizational measures to protect your data. However, no transmission method over the Internet or method of electronic storage is 100% secure. You access and transmit data at your own risk.

Your Data Protection Rights (EU Residents)

If you reside in the European Union, you have the right to:

• Access your data
• Rectify inaccurate data
• Request erasure
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at: info@neuverra.com

California Online Privacy Protection Act (CalOPPA)

As per CalOPPA:

• Users can browse anonymously
• This Policy is linked from the homepage
• Policy updates will be reflected on this page
• Users can request changes to their data via info@neuverra.com

"Do Not Track" Signals

We do not currently respond to browser "Do Not Track" signals. If a standard is adopted in the future, we will update this Policy accordingly.

Service Providers

We may use the following third-party tools:

Interactive & Public Spaces

Our Sites may include blogs, forums, or public reviews. Any information you disclose here becomes public. We are not responsible for how third parties use your shared content.

To request removal of your content, email info@neuverra.com.

Links to Other Sites

Our Sites may link to external websites. We are not responsible for their privacy practices. Please review their policies independently.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, contact us for prompt removal.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at our sole discretion and without prior notice. Changes become effective once posted on this page. Continued use of our Sites signifies acceptance of the updated Policy.

Governing Law

This Policy is governed by the laws of India, without regard to conflict of law principles.

Disputes and Arbitration

All disputes shall be resolved under the Indian Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Mohali, Punjab, and the language used shall be English. Class actions or consolidated proceedings will not be permitted.

Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy, you can contact us at:

• 📧info@neuverra.com
• 📍Neuverra Technologies Private Limited
• H-1721, Gaur City 2, Noida Uttar Pradesh 201009
• 📞+91 8218757872